Anne Bibb is a recognized remote work and customer experience expert. She is also a sought-after inspirational and motivational speaker, moderator, keynote presenter, advisor, and consultant in multiple countries and across all venues. Audiences love her and are drawn to her transparency. Organizations hire Anne because of her ability to see the bigger picture and tell it like it is. 

 

Anne uses her eclectic background to be a thought leader for change in the EX & CX industry through her advisory and consulting firm Remote Evolution, and its subsidiary CX Evolution. She has worked with organizations within nearly every industry helping them implement remote work presence across more than 20 countries focusing on the total experience. She is a pioneer in focusing on the total experience by tying together employee (EX), user (UX), multi- (MX), and customer experience (CX) for a holistic total experience (TX) map.

 

In addition to the hundreds of webinars and in-person events over the last decade, Anne has written dozens of blogs regarding remote work, EX, CX, and TX. She advises outsourcers, major organizations, contact centers, and industry associations on important matters such as remote and hybrid work as well as best practices in setting up their sales, customer success, onboarding, and service delivery - all with an eye toward EX and CX.

  • What is your favorite quote? “Real change, enduring change, happens one step at a time.” -RBG
  • Are there any moments that stand out as having a significant impact on your career? As a young Director, I was told that I could not be promoted because no one else in my department knew how to do my job. That's the day I became a leader and a teacher instead a manager.
  • Outside of your profession do you have any hobbies/interests? I love to travel domestically and internationally, learning the history of each country! When at home, I enjoy adventuring with my wonderful dogs and family.
  • Who do you look up to as a mentor and why? I am thankful to have multiple mentors! Over the years I have built an incredible network of individuals that I lean on for personal and business topics.
  • Is there anything else we should know about you? Reach out! I love speaking for all audiences and in all venues.
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