Bridge the Gap: The 4 Cs to Mastering Collaboration

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Jennifer Edwards and Katie McCleary are passionate about creating healthy, passionate about skilling-up leaders, teams, and organizations around the world to have critical conversations, to collaborate most effectively, and develop meaningful influence and actionable conversations that amplify the power of teamwork. As co-authors of BRIDGE THE GAP: Breakthrough Communication Tools to Transform Work Relationships from Challenging to Collaborative (McGraw-Hill), they show everyday professionals how to use the social psychology of human behavior to drive meaningful communication and collaboration at work. They teach professionals how to elevate their emotional intelligence and influence. Bridge the Gap is a thoroughly researched book, featuring credible data and best practices from 59 thought leaders and professionals and garnered Inc Magazine’s 1 of 3 business books to read in 2022. They personally know the transformative power of collaboration between unique, talented, and smart people. They embrace their own energetic dichotomies of being Traditional/Non-Traditional; Country/Rock-n-Roll; Christian/Buddhist, and Executive/Creative to help thousands find the sweet spot in their teams and relationships by transforming how they think, behave, converse, and collaborate. Watch their viral TEDx Talk—Critical Conversations 2.0: Bridge the Gap—which garnered over 1.2 million views in less than 4 months on YouTube. Their work has been featured Fast Company, Forbes, Wall Street Journal, New York Post, Investor’s Business Daily, ComputerWorld, Apple News, Shondaland, and many more. Learn more about them at and connect with them on LinkedIn. 


With engaging props, stories, and activities grounded in neuroscience, Edwards and McCleary captivate audiences and help them find the sweet spot in their teamwork and relationships. Audiences will learn the 4 C’s to Mastering Collaboration and specifically know how to show up in any interaction by being: 

1.      Psychologically Clean—where people are calm, present, willing, and able to collaborate or converse without dominating the conversation, becoming defensive, or being triggered. 

2.      Radically Curious—where people learn replicable conversation patterns that open everyone up to hear diverse perspectives and creative ideas without fear or tension.   

3.      Truly Collaborative—where people create action around shared goals and outcomes and then execute them efficiently using teamwork.   

4.      Committed to Caring  where people commit to quality work and actively foster trust and respect in their professional relationships.  

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“Teamwork is ubiquitous—and underappreciated. Almost every job depends not only on getting the work done, but also on getting that work done through other people. Edwards and McCleary have written a clear and timely guide for any professional who wants to build a better collaborative environment.”

Daniel H. Pink, #1 New York Times bestselling author of When, Drive, To Sell Is Human, and The Power of Regret

“Bridge the Gap teaches professionals how to intentionally put genuine curiosity at the heart of any working relationship where understanding, collaboration, and respect are paramount for success. Packed with examples and tools, this is a truly practical guide to being effective at work in the 21st century.”

Amy C. Edmondson, Professor at Harvard Business School; author of The Fearless Organization

“For years I have asked ‘Why do people struggle to understand each other?’ It’s the wrong question! A better question is’ ‘How do any of us ever understand each other?” And that’s because there is a veritable chasm—the gap as McCleary and Edwards put it—keeping us in our own heads, keeping us lonely and keeping our relationships less effective than they could be. The challenge and the solution are brilliantly captured in this new book!”

Greg McKeown, author of the New York Times bestsellers of Effortless and Essentialism

“Bridge the Gap is ripe for the marketplace. It’s a great resource for engaging resistant employees in diversity, inclusion, equity, and belonging work.”

Marilyn Tam, CEO of Marilyn Tam & Co. and Founder and Executive Director of Us Foundation, Former CEO of Aveda Corp., President of Reebok Apparel and Retail Group, and VP of Nike Inc.