Jennifer Moss is an award-winning writer, international speaker, and workplace culture strategist with clients ranging from startups to Fortune 500 companies. Her most recent book, The Burnout Epidemic, was named 10 Best New Management Books for 2022 by Thinkers50 and shortlisted for the 2021 Outstanding Works of Literature Award.
Jennifer is a nationally syndicated radio columnist and freelance journalist. She writes for Harvard Business Review and her work has appeared in CNN, TIME, The New York Times, The Wall Street Journal, and The Washington Post.
1. Reducing Stress and Increasing Engagement in Changing Times
Since the pandemic, we've been operating in crisis mode. It took 41 percent of the global workforce to resign for us to finally admit this may not be sustainable. And yet, here we are in 2023, growth expectations have not slowed, workloads are still unmanageable, and people keep quietly quitting or quitting outright. The lack of stress testing before the pandemic caught organizations completely off guard. It wasn’t just overwork; there were changes in process, new technology to master, ever-increasing meetings, new modes of working, zoom fatigue, rising loneliness, and an explosion of inefficiencies. Although there’s a strong desire to put the past into the rearview, Jennifer believes that’s a mistake. Three years of living in a fight/flight/freeze changed people. We can’t go back. Do employees really want more? Or do they just want something different? How should we be thinking about the changing landscape?
- How to better measure the risk of attrition and disengagement before it’s too late
- Ways to shape a better hybrid/remote/in-person strategy to prevent burnout
- Tackling unmanageable workloads (it’s not what you think)
- The six root causes of burnout—and what organizations can do to prevent it
- Why traditional corporate wellness initiatives may worsen the problem
- Leading in the age of quiet quitting, rage applying, and future work trends
- How organizations can lead with empathy and why that matters right now
2. Combating Burnout to Reach our Goals
A chronic state of urgency and heightened stress has made it more challenging to reach our potential. Many of us feel depleted and less effective in our jobs. Brain fog - a symptom of chronic stress - can make recall more difficult, and small tasks feel enormous. We’re distracted and lack motivation, so even making simple decisions can feel like a Herculean task. All of this is adding up. We’re working 30% more each day to hit the same goals we used to reach effortlessly. If this is how you’re feeling, you’re not alone. But, there are solutions. Jennifer Moss, globally recognized as a well-being expert, and author of the book, The Burnout Epidemic, published by Harvard Business Press, will share how to identify chronic stress and offer strategies to prevent it - for both managers and individuals.
- The myths and facts about burnout
- How to identify when we’re burning out
- How to reach out to help others in need
- Building resilience – to protect our well-being during times of change
- Current realities of learning and achieving goals while combating stress
- Easy-to implement five-minute daily habits for improved well-being
3. Unlocking Happiness at Work
Can you really be both “happy” and “at work”? Loving what we do makes us more engaged, productive and higher performing. So, why is only 13% of the global workforce happy and engaged? Despite all the stats, happiness strategies are often low on the workplace priority list. With 50% of our waking hours spent at work in our lifetime; this is a massive problem. It isn’t just costing employers – studies show that employee disengagement is making us lonely, anxious, and harming our health. Jennifer Moss believes we can solve this well-being crisis and has the research and data-backed insights to show us how. Drawing on her experiences in behavioural sciences and member of the Global Happiness Council think tank, Jennifer provides audiences with practical advice to become happier, healthier, and higher-performing.
- The insights from behavioral sciences on how to be the most effective leaders or managers.
- Psychological fitness techniques to better manage stress
- The organizational shift in focus from work/life balance to work/life continuum – what this means and how can we achieve it
- Taking the lessons learned during the pandemic and applying them to our post-pandemic life
- A deeper understanding of neuroplasticity and how to leverage it for a happier personal and professional life
- How to practice “active listening” a tenet of empathy to increase trust and sense of community at work
- The tools to reframe stressful experiences through cognitive resilience building