When organizations like Whirlpool, NASA, Volkswagen Australia, the World Bank, and Zappos need to boost their customers’ experience – they call Joey Coleman for assistance.

 

A recognized expert in the field of customer and employee retention, Joey helps organizations turn their customers and employees into raving fans via his entertaining and actionable programs. His First 100 Days® methodology helps fuel the successful customer experiences his clients deliver around the world. In his best-selling book, Never Lose a Customer Again, Joey shares strategies and tactics for turning one-time purchasers into lifelong customers – while dramatically increasing profits along the way.

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