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Shola Kaye

Author | TEDx Speaker | Empathy & Communication

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Shola Kaye helps global organizations create a People-First Culture, preparing for the future of work using the power of empathy, effective communication, and inclusive leadership skills. Shola’s work is frequently described as engagingly practical, easily implementable, and inspiring. She shares moving stories, accessible case studies, and actionable insights gained from working with international corporations across a wide range of industries, and sessions may be modified for leaders or broader audiences.

 

Shola’s clients include American Express, Deloitte, Google, IBM, Nestle, Meta, Target, The United Nations, Kaiser Permanente, GSK, Henkel, Reckitt, HSBC, LVMH, Capital One and Oracle. She is the author of two books and has written for a variety of industry publications.

 

Shola’s experiences as a Black female introvert, working for global corporations, have given her an understanding of some of the many challenges faced by companies today as they seek to create environments of empathy and belonging, supporting their ever-more diverse, often remote, teams. Her work allows organizations to increase innovation, bolster belonging and develop engaging, productive environments.

 

Early in Shola’s career, after studying at Cambridge University, she worked in consulting and account management in New York and London with clients such as Goldman Sachs and British Airways. She has also conducted neuroscience research at the U.S. Centers for Disease Control (CDC).

 

What differentiates Shola as a speaker is that she has also spent time performing across the globe and captivating audiences as a professional entertainer. She therefore understands what it takes to keep her keynote attendees engaged and participating throughout the session, and she provides multiple opportunities for valuable self-reflection and outstanding levels of interaction.

 

At the moment her most popular keynote is on Elevating Empathy. In today’s challenging workplaces, it’s crucial to meet people where they are, demonstrating curiosity and understanding. An empathic approach is also valuable when it comes to helping reduce resistance to change, such as restructuring, entering new markets, or embarking upon new initiatives.

 

Shola also works with global teams that need to find ways to reduce bias and reach across cultural differences, creating an atmosphere of collaboration, inclusion, and high performance. Her session ‘Inclusive Communication and Psychological Safety’ has been booked by a variety of international organizations, whether for leadership or wider groups, and, as a skilled facilitator, she’s often called upon to run sessions that are a hybrid between conventional keynotes, town halls, and large group workshops.

 

As an introvert herself, she loves to create experiences in which everyone feels deeply involved and empowered to participate fully. Her virtual keynotes often elicit hundreds of comments in the chat, with off-the-chart participation from attendees.

 

She’s also a popular speaker for International Women’s Day and has worked with many organizations delivering communication programs that help women and other groups speak up and cut through the noise, enabling them to go further, faster, in their careers.

Speaking Topics

Emotional Audacity™: Developing The Human Edge In An Age Of Tech-Driven Transformation

How do we inspire people to say what others won’t and do what others fear — while staying open-hearted, respectful and deeply human? Shola Kaye introduces Emotional Audacity™ — the essential leadership mindset for today’s fast-paced, high-stakes world. As organisations move more swiftly and rely increasingly on data and systems, it’s the human elements — empathy, self-awareness, self-regulation, courageous communication, and motivation to act —  that determine the success or failure of transformation efforts.


With insight, warmth, and a deeply practical approach, Shola shares frameworks for honest self-reflection and developing both resilience and dynamism through emotionally intelligent behaviour. Drawing on her corporate background, current research, and her work with global brands, Shola offers audiences the tools to listen without defensiveness and to act with an expansive sense of purpose.

 This interactive keynote is ideal for leaders, people managers, and teams who are:

  • Driving transformation or navigating change in complex or high-pressure environments
  • Seeking to improve innovation and business performance by encouraging deep listening and candid feedback
  • Looking to build a culture where individual purpose and corporate values are aligned, leading to empowered, confident action-taking

Audience will leave with:

  • The Caring & Daring Matrix™ and the Feel it, Frame it, Follow Through on it™ framework to support dynamic yet empathetic decision-making
  • Clear strategies to listen deeply, share openly and act decisively
  • Structured self-reflection opportunities to support ongoing growth and development
  • A downloadable PDF companion guide for applying the frameworks in everyday leadership and communication scenarios


Create A People-First, Speak-Up Culture: How To Feel Seen, Safe And Heard

What are the core behaviours and communication strategies that create a psychologically safe, high-performing workplace? In a culture where people feel seen, safe and heard, innovation thrives, belonging deepens, and collaboration strengthens.

Through powerful storytelling, live exercises, and practical tools, Shola unpacks the role of compassion, deep inquiry, and psychological safety to create environments of cooperation and creativity. Participants learn to foster a workplace free of groupthink where individuals can make their best contributions and the business can thrive.

This keynote is ideal for leaders, people managers, and teams who are:

  • Committed to creating inclusive, psychologically safe workplaces where people contribute ideas freely
  • Facing challenges with transparency, miscommunication, or low engagement
  • Seeking to unlock innovation and collaboration through a people-first approach
  • Looking to establish or strengthen a speak-up culture grounded in respect, empathy and courage

The audience will leave with:

  • Practical communication scripts and conversation starters to support transparency and authentic dialogue
  • Step-by-step frameworks to encourage open conversations across all levels of the organisation
  • Insights into how fear and lack of safety hinder innovation — and how to change that dynamic
  • Tools to embed positive reinforcement, resilience, and safety into team communication
  • Structured self-reflection prompts and a downloadable PDF guide to help sustain learning and progress

Practical Empathy: Sustainable, Common-Sense Strategies For Creating A Workplace Of Care And Understanding

How can organisations embed empathy at every level — from the boardroom to the break room? As the need for respectful, supportive workplaces grows, empathy is no longer a ‘nice to have’ — it’s a critical leadership and communication skill that directly impacts retention, innovation, and employee wellbeing.

Through storytelling, accessible research, and hands-on reflection, Shola introduces a practical approach to empathy that avoids burnout, fosters connection, and works across virtual, hybrid and in-person teams. With a focus on curiosity, courage and being a catalyst, this session equips every audience member with the awareness and confidence to make empathy a daily practice.

This interactive keynote is ideal for senior leaders, people managers, and whole-company events where teams are:

  • Looking for tangible ways to embed empathy into their communication and leadership practices
  • Navigating the challenges of hybrid or remote working while maintaining connection and care
  • Committed to supporting staff wellbeing while driving performance and innovation

The audience will leave with:

  • A simple, actionable three-step framework for demonstrating empathy in daily conversations
  • Strategies for showing virtual empathy in hybrid and remote environments
  • A variety of easy-to-use tools that support practical empathy
  • Data and case studies to support the business case for empathy in the workplace
  • Structured self-reflection activities and a downloadable PDF guide to build stronger listening skills and deeper human connection

The Art Of The Ask: Energise Your Career With Audacious, Empowering Questions

What if the next step in your career was just one question away? In this impactful and engaging keynote, Shola Kaye explores the transformative power of asking. Whether you're seeking new opportunities, support, or personal development, the ability to make well-timed, strategic requests can change the course of your career — and the culture of your workplace.

With powerful real-life stories, a clear communication framework, and practical tools, Shola helps individuals overcome the psychological barriers that hold them back from asking. Participants will learn how to shift their mindset from hesitation to empowerment, using questions to build connection, create visibility, and inspire action in themselves and others.

This keynote is ideal for emerging leaders, individual contributors, and professionals who are:

  • Looking to grow in confidence and take ownership of their career progression
  • Keen to develop practical communication tools to ask for support, opportunities, or resources
  • Seeking to empower others through inclusive, motivating questions
  • Interested in overcoming mindset blocks such as fear of rejection, imposter syndrome, or people-pleasing

The audience will leave with:

  • A deeper understanding of how asking can catalyse career growth, leadership development, and self-inclusion
  • The 5Rs Framework to reduce fear of rejection and increase confidence in making asks
  • Scripts and conversation tools to support high-impact, career-related requests
  • Strategies for using questions to motivate others, build trust, and unlock performance
  • Structured self-reflection prompts and a downloadable PDF to practise and apply learnings beyond the session

Shola Kaye's Experiences

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Testimonials

The session was both interactive, fun and also compassionate. We received a lot of positive feedback.

The combination of empathy in the workplace and DEI really spoke to our workforce and I am excited to continue to work with Shola.

Great session and a lot to reflect on individually, and as a group.

Wonderful to collaborate with, and she delivered exactly what we were looking for... a top-notch keynote to more than 900 people.

Shola managed to navigate an emotive topic with clear, actionable takeaways and with calmness, poise, and respect.

"After hearing Shola speak several years ago, and being moved then by her vulnerability, I knew she was the right person to speak to our global group of lawyers and communicators about using "Empathy as a Superpower." Shola delivered an insightful and meaningful session that left people feeling empowered and inspired. Beyond that, Shola provided our team with the tools we can use to become more empathetic individuals. We continue to receive positive feedback on Shola's session and have teams already looking to work with her on new projects. She is a true professional and a real joy to work with. Can't recommend Shola enough!"

"If you are looking for a top-notch, engaging, high-energy speaker to help motivate your company, Shola is your person. I had the opportunity to hear Shola speak on Empathy and Inclusive Leadership, and she speaks effortlessly on these topics, imparting knowledge in a way that makes the audience participate and take away solid messages. Her examples and methods to more fully engage in these valuable skills have proven valuable as I’ve been able to utilize them to build a stronger team. I highly recommend Shola to enhance your personal or business objectives."

"We were lucky enough to have Shola as our keynote speaker this week for our global Women's network @GlanbiaNow. Shola was perfect in addressing the #breakthebias focus of IWD and provided us strategies and practical ideas on how to manage this in the workplace. She was engaging and energetic and was a great speaker even in a virtual format. Thanks Shola and please let me know if you ever need a recommendation."

"Shola is an absolutely exceptional speaker. I was lucky to take part in two of her workshops- one on Thinking on your Feet, for Harper's Bazaar, and another on Empathy. Both were brilliantly designed. I felt engaged, empowered, and learnt really insightful tools to become a better leader and make the world a fairer place for all. Thanks so much Shola for being such an inspiration!"

"Shola has been incredible to work with. She accepted the challenge of a last minute brief to deliver a virtual Keynote speech on Empathy to a global audience and blew us away ... inspiring, relatable, engaging and empowering. Thank you Shola!"

"One way to assess a speaker's impact is by the number of positive feedback generated from the audience long after they are gone. We hired Shola to deliver a keynote address on Empathy during our internal Black History Month celebrations. Shola was flexible and dedicated to learning about our organization, our people and customized her talk according to our needs. Delivering an interactive and engaging keynote address in the remote and virtual climate, we find ourselves in is ever-so-challenging. Shola was able to conduct a dynamic keynote address on Empathy with meaningful storytelling elements to emotionally engage us while driving home practical and implementable lessons to create a workplace of belonging. Overall, working with Shola has been a rewarding experience. I am looking forward to collaborating with her again in the future."

"Shola delivered a top-notch remote keynote address for our Bryant University IDEA Program focused on "Elevating Empathy." Shola was engaging, informative, and inspiring. She spoke to a group of about 900 students, faculty, and staff, and we received excellent feedback. Everyone loved her message and the practical tips she shared for how we might all learn to be more empathetic and emotionally intelligent. Shola told great stories during her talk and created opportunities for meaningful interaction with attendees even in the large webinar format. In the planning process, Shola was wonderful to collaborate with, and she delivered exactly what we were looking for. I highly recommend Shola if you seeking an outstanding keynote related to empathy."

"Shola was a joy to work with as closing keynote for our recent all-company, virtual event. Shola took time to fully understand the organisation and the brief and delivered not one but TWO closing keynotes in one day for global teams spanning across the world, from Sydney to San Francisco. The content was so powerful and authentically delivered, our teams are still raving about it today. If you’re looking for a standout presenter, with lasting impact and actionable outtakes - Shola is the woman for you!"

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