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Jay Kiew

World's Leading Change Fluency Expert & Bestselling Author

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Jay Kiew is an innovation strategist and the bestselling author of Change Fluency, with more than 15 years of transformation experience. He has created more than $2B of impact for 400+ executives by designing, developing, and delivering organizational transformation, but his story extends far beyond the professional arena. Kiew is a half-blind cancer survivor, whose life is a testament to resilience in the face of adversity. His remarkable blend of professional expertise and personal resilience equips leaders to hack through the thick of change and disruption.


Kiew spent his corporate career working at Deloitte, TELUS, and ADP, where he led mission-critical strategic transformations. This included a $150-million primary care health policy reform, $13-million tech transformations, doubling app users from 1 to 2 million, and scaling 15 product lines to $35 million in 12 months. As the Chief Innovation Officer at The Change Fluency Co, he now invests his time in equipping organizations in speaking the language of change better, particularly in Agentic AI innovation.
 

At the age of 19, Kiew became the world's youngest Distinguished Toastmaster. He has since been featured in Forbes, Entrepreneur, USA Today, Digital Journal, The Financial Times, Globe and Mail, Financial Post, Ivey Business Journal, Change Leadership, and more. Kiew holds an MBA from the Ivey Business School and lives in Vancouver with his wife, two daughters, and a stubborn Shiba Inu named Brooklyn.

Speaking Topics

NAVIGATE: How To Flourish In The Complexities Of An Uncertain World

Our world has never been more complex. Economic pressures demand we do more with less. Policies and regulations shift beneath our feet, leaving us less certain of the ground we're standing on. And as the pace of change accelerates, Agentic AI pushes the pedal deeper.


While we strive to drive meaningful impact, we're grappling with teams that are worn down and wondering if the effort is worth it. With everything in flux, how do we lead with confidence, let alone flourish?

In this 60-minute keynote, innovation strategist and bestselling author Jay Kiew will unpack Change Fluency™, the idea that change is a language that we can learn to speak.

Through research-backed case studies of trailblazing leaders who have turned disruption into growth - and a live walkthrough of how to apply Agentic AI to your world - Kiew will showcase the three core skills required to equip you and your teams, no matter what comes your way.

The transformation that participants experience:
  • Identify the Change Mindsets holding you back from adapting with confidence
  • Learn the three core skills required to build a Change Fluent mindset
  • Come away with a Change Fluency™ roadmap to bring you and your teams along the journey

Perfect for...
  • Leaders looking to drive transformations that stick
  • Organizations wrestling with economic disruption, AI adoption and geopolitical uncertainty
  • Executives who want to shift their team's relationship with change from exhausting to energizing


EVOLVE: Redefining Work In The Age Of Agentic AI

ChatGPT 5.4. Claude CoWork. OpenClaw.


By the time our conference comes around, these tools will have evolved beyond what we see today. Agentic AI capability has accelerated in the last 6 months like never before, yet the world continues to struggle with integrating AI meaningfully in our workflows.


According to one study by MIT (Aug ’25), 95% of organizations are failing to see any return on investment, while the remaining 5% are exploding in productivity, shareholder returns, and employee satisfaction. Which group do we fall into? Do we have a personal strategy to evolve how we work?


In this 60-minute keynote, bestselling author and innovation strategist Jay Kiew will share how trailblazing individuals and organizations are driving innovation and growth - and unpack the Agentic AI playbook that will help you stop experimenting with AI and start working with it.


The transformation that participants experience:

  • Identify exactly where AI is creating and destroying value in your world
  • Pinpoint blind spots and strategize to turn them into a 10x productivity advantage
  • Come away with a Change Fluency™ roadmap to build your own personal Agentic AI strategy at work come Monday


Perfect for…

  • Audiences uncertain how Agentic AI is reimagining work in 2026
  • Leaders wrestling with integrating AI meaningfully within their organizations – and bringing their teams along the journey
  • Executives tired of AI pilots that never scale, but ready to drive real ROI

FLOURISH: Transforming Resilience Into Joy Through Turbulent Times

When disruption hits our lives, how do we flourish in the face of adversity?


In this 60-minute keynote, change navigation strategist Jay Kiew, half-blind cancer survivor and change navigation strategist, dives into the dynamics of transforming resilience into joy — even through our toughest times — while exploring the impact of community and connection.

He brings audiences on a journey of how our deepest struggles can unveil unexpected opportunities for joy and growth, inspiring audiences to reimagine their futures.

The transformation that participants experience:
  • Strategies for resilience and positivity amidst upheaval
  • The surprisingly transformative power of community support in overcoming challenges
  • Case studies of the importance of organizational connections in enhancing collaboration

Perfect for…
  • People leaders figuring out how to shift culture and bring joy back into their teams
  • People leaders wanting to introduce futures thinking to their organizations

CHANGE FLUENCY: Leveraging The Language Of Change To Drive Growth

As today’s change landscape accelerates, we are required to drive transformation while managing resistance, navigating change fatigue and ensuring cohesive team cultures. Our role, as leaders, is more complex and uncertain than ever before, as we constantly ask ourselves “How do we bring our teams along the journey?” and “What is holding us back from innovation and growth?”


The difference between organizations that thrive and those that struggle isn't about managing change – it lies in developing fluency with it.


Just as learning a new language transforms how we think and communicate, developing Change Fluency transforms how we navigate disruption and drive growth. In this experiential 60-min keynote, innovation strategist Jay Kiew will unpack Change Fluency™, a leading change navigation playbook that equips audiences with strategies to speak the language of change with ease.


Audiences will come away with…

  • Understand the four Change Mindsets that shape our relationship with disruption
  • Learn the three core skills required to build a Change Fluent mindset
  • Develop the tactics necessary to integrate innovation at work come Monday


Perfect for…

  • Leaders who want to transform their organization's relationship with change from exhausting to energizing
  • Organizations seeking to differentiate themselves by mastering change as a core competency
  • Executives looking to drive transformation that delivers measurable growth

Take the Next Step with Jay Kiew

EXPERIENCE DETAILS

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Testimonials

"I was blown away by how customized Jay's keynote was for our signs and manufacturing executives. He clearly spent the time researching our industry! He both educated and energized us, leaving us feeling inspired with clear takeaways to tackle."

"Our team was raving that Jay and Becky were our favorite facilitators ever. Your energy, your warmth, your ability to challenge and invite us to rethink our culture was phenomenal."

"Jay Kiew delivers an energetic, thought-provoking, and highly engaging keynote on AI, breaking down barriers to adoption and inspiring new perspectives on technology. His deep knowledge, humor, and dynamic presentation style keep audiences captivated, regardless of their AI expertise. Jay makes AI practical and accessible, sparking curiosity about how it can be leveraged in the workplace. His session is insightful, entertaining, and packed with valuable takeaways, making it a must-see for anyone looking to embrace the future of AI."

"Loved Jay's high-energy, engaging, and hilarious keynote! His personable and relatable style, combined with sharp insights and interactive discussions, made complex ideas easy to digest and immediately actionable. Jay’s ability to blend humor, relevance, and transformation made his session a true highlight of the event. Whether sparking fresh thinking or aligning with company values, he left us inspired, energized, and ready to take action. #FullSend"

"He's dynamic, intelligent, and always brings a positive attitude to every interaction. If you have the chance to work with Jay, take it!"

"Thanks so much for participating. Your presentation was a highlight of. Very good day for me. The way you brought home how our vulnerability is an irreplaceable asset will stay with me."

"Thanks Jay Kiew for a great speech. I learned more about AI in your hour than I have from past few years of headlines. Lots of homework and testing to try when I get home from International Sign Association Converge."

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