Jay Kiew is a change innovation strategist and world-renowned keynote speaker with more than 15 years of strategy and human capital experience. He has created more than $2B of impact for 400+ executives by designing, developing, and delivering organizational transformation, but his story extends far beyond the professional arena. Kiew is a half-blind cancer survivor, whose life is a testament to resilience in the face of adversity. His remarkable blend of professional expertise and personal resilience equips leaders to hack through the thick of change and disruption.
Kiew spent his corporate career working at Deloitte, TELUS, and ADP, where he led mission-critical strategic transformations. This included a $150-million primary care health policy reform, $13-million tech transformations, doubling app users from 1 to 2 million, and scaling 15 product lines to $35 million in 12 months. As the CEO at Citizencentric, he now invests his time in growing organizations for the greater good.
At the age of 19, Kiew became the world's youngest Distinguished Toastmaster. He has since been featured in the Financial Times, Globe and Mail, Financial Post, Ivey Business Journal, Change Leadership, and more. In 2024, the Project Management Institute inducted Jay as a Future50 honoree for his work on enabling organizations with AI Fluency and Agentic AI adoption.
Kiew holds an MBA from the Ivey Business School and lives in Vancouver with his wife, two daughters, and a stubborn Shiba Inu named Brooklyn.
"I was blown away by how customized Jay's keynote was for our signs and manufacturing executives. He clearly spent the time researching our industry! He both educated and energized us, leaving us feeling inspired with clear takeaways to tackle."
"I was blown away by how customized Jay's keynote was for our signs and manufacturing executives. He clearly spent the time researching our industry! He both educated and energized us, leaving us feeling inspired with clear takeaways to tackle."